Built for care.
Behind the scenes of patient-first healthcare
Trusted by Healthcare Professionals
From first consult to live AI in just 3 steps
A streamlined process to bring intelligent, patient-ready automation into your clinical workflow. Frictionless, fully supported, and custom-built by a world-class team.
Get in touch
We’ll understand your clinical workflows and identify where intelligent automation can truly make a difference — always aligned with your care goals.
Proof of concept
We’ll design a working prototype of your AI care agent, tailored to your use case, so you can see real conversations in action before going live.
Go live in 30 days
Launch your agent fully deployed, integrated, and ready to support patient conversations from day one.
Our team stays closely involved after launch to ensure everything runs smoothly and continues to improve.
Intake Agent
The AI handles the first conversation when a patient reaches out to your clinic avoiding unfilled patient intake forms. It asks about their symptoms, collects insurance details, and gets all the right info into your system. Saves your team hours of phone time while making things easy for new patients.
Patient Reactivation
The AI reaches out to past patients via SMS or phone call to re-engage them with your clinic. It checks in on their health, updates insurance info, and helps schedule their next visit—all while syncing the right details into your system. A seamless way to drive reactivation and boost patient engagement, without adding to your team’s workload.
Scheduling
Our AI Agents simplify appointment scheduling for healthcare providers. From automated patient scheduling to smart reminders and calendar integration. It's an AI-powered solution that reduces no-shows and streamlines the booking process, delivering a better experience for patients and staff.
Triaging
Puppeteer’s AI Agents streamline remote patient triaging with automated workflows that improve clinical efficiency and patient prioritization. Our AI-powered triage assistant ensures that patients are directed to the appropriate care level quickly and safely, while maintaining full HIPAA compliance.
Checkups
Puppeteer’s AI Agents automate regular patient checkups and follow-up communications, improving care continuity and patient engagement. Our AI-powered workflows reduce manual outreach and ensure patients stay connected to their healthcare providers, while maintaining HIPAA compliance
Medical Q&A
The AI answers common medical questions whenever patients need help - no appointment needed. Whether they're asking 'How should I take this medicine?' or 'What should I do before my procedure?', they get accurate answers instantly. Your staff saves time, and patients get the information they need without having to visit the clinic
Build Your Own
Puppeteer’s AI Agents are built to adapt to your workflows. We tailor each agent to match your communication style, processes, and goals, creating a solution that fits your practice, not the other way around.
Let’s build your next care agent together
Get a 20-minute call with our team to explore how Puppeteer AI can support your clinical workflows with custom AI agents.
Real Usecases, Real Results
See how healthcare teams use Puppeteer AI to automate patient conversations, reduce workload, and deliver better care, from intake to reactivation.
Insights on AI-Guided Meditations
This AI guide enables paired meditation at scale, helping users relax and feel emotionally supported.
From Script to Simulation: How Mavida Trains Mental Health Providers with AI Roleplay
Puppeteer built an AI simulator to train Mavida’s clinicians in realistic, high-stakes perinatal mental health scenarios.
Simplifying Eligibility and Follow-Up in GLP-1 Treatments
AI simplifies GLP-1 eligibility and follow-up, enabling quick approvals and continuous patient support for better treatment outcomes.
Safety & AI Integration Features
EHR Integrations
Puppeteer seamlessly integrates with your EHR, automatically extracting patient data for a highly personalized experience without staff intervention. We handle your AI healthcare integrations.
API & Databases
Puppeteer connects with external APIs and databases to keep AI agents updated with real-time proprietary data, enabling seamless system operation within your healthcare systems.
Regulations
Our AI solutions comply with major regulations, including HIPAA in the U.S., GDPR in the EU, and PIPA and PIPEDA in Canada. We ensure patient data protection according to the highest standards globally, ensuring compliance and security everywhere we operate.
User Interface
Seamless integrations that match your look and feel. Easily embed into your website, mobile app, patient portal, WhatsApp, Slack, or use our API for custom integration solutions.
Monitor Your Stats
Our dashboard allows your company to read previous conversations, trace AI decision-making, and access stats, graphics, and token usage. Enhance your insights with our comprehensive AI analytics and monitoring tools.
Guardrails & Safeguards
These advanced features detect serious patient behaviors such as self-harm messages, substance abuse messages, or depressive image comments. Our AI responds appropriately to ensure patient safety and proper care.
Start scaling your care from $450/month
Designed for every stage of your journey.
a partner in care.
Built for healthcare. Driven by purpose.
We believe quality healthcare should be accessible, personalized, and scalable, for everyone, whenever they need it.
Frequently Asked Questions
Puppeteer is compliant with HIPAA and PIPEDA standards, ensuring patient data remains secure and confidential.
Absolutely! Puppeteer includes a dashboard with real-time metrics, allowing you to track patient engagement, monitor flagged cases, view data from connected medical devices, and generate custom reports for operational insights.
Yes. Puppeteer adapts to your clinic’s specialties and workflows, whether you operate a telehealth platform, in-person clinic, or hybrid model.
Yes, Puppeteer provides a detailed interface where you can review all agent-patient interactions. This ensures transparency and allows you to track communication quality and effectiveness.
If the platform detects critical issues—such as abnormal readings from medical devices or concerning patient-reported symptoms—it automatically triggers workflows. This includes notifying care teams, initiating telehealth sessions, or scheduling urgent follow-ups to address the problem promptly.
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