AI-Powered Remote Patient Triaging
Puppeteer’s AI Agents streamline remote patient triaging with automated workflows that improve clinical efficiency and patient prioritization. Our AI-powered triage assistant ensures that patients are directed to the appropriate care level quickly and safely, while maintaining full HIPAA compliance.
See the difference with Puppeteer AI
Before Puppeteer AI
After Puppeteer AI
Triage Smarter, Act Faster
Puppeteer AI’s Triage Assistant asks the right questions to understand a patient’s symptoms and urgency from the start. It identifies red flags, prioritizes who needs to be seen first, and routes them to the right next step - without overwhelming your care team.
Simple Pricing
What makes our AI Virtual Health Assistant different?
Adaptive Questioning
The system dynamically adjusts its questions based on each patient’s responses, allowing for more personalized and clinically relevant conversations.
No Bottlenecks, No Delays
Instead of staff playing phone tag or sending follow-up emails, patients book or reschedule in seconds through text or a quick call. The AI adapts to each situation — from first-time bookings to last-minute reschedules.
Actionable Insights
Key details from patient interactions are summarized into a clear, structured format to support faster and more informed clinical decision-making.
Trusted by Healthcare Professionals
How to safely use AI in patient-facing situations
Puppeteer combines AI with fix responses and human's step in, ensuring patient safety with features for sensitive situations.
Frequently Asked Questions
Yes, Puppeteer provides a detailed interface where you can review all agent-patient interactions. This ensures transparency and allows you to track communication quality and effectiveness.
Yes. Puppeteer adapts to your clinic’s specialties and workflows, whether you operate a telehealth platform, in-person clinic, or hybrid model.
If the platform detects critical issues—such as abnormal readings from medical devices or concerning patient-reported symptoms—it automatically triggers workflows. This includes notifying care teams, initiating telehealth sessions, or scheduling urgent follow-ups to address the problem promptly.
Puppeteer is compliant with HIPAA and PIPEDA standards, ensuring patient data remains secure and confidential.
Absolutely! Puppeteer includes a dashboard with real-time metrics, allowing you to track patient engagement, monitor flagged cases, view data from connected medical devices, and generate custom reports for operational insights.
Still have questions?
We're a message away!
