Patient Reactivation

AI-Powered Patient Reactivation

Puppeteer’s AI Agents help healthcare providers reactivate dormant patients through automated follow-ups and personalized re-engagement campaigns. Our AI-powered patient reactivation workflows improve retention and help fill appointment slots, all while maintaining HIPAA compliance.

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From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days
From zero to scalable care in just 30 days

See the difference with Puppeteer AI

Before Puppeteer AI

After Puppeteer AI

How it works

Reactivate Dormant Patients

Puppeteer AI’s Reactivation Agent reaches out to patients who have paused care, missed appointments, or haven’t booked follow-ups - bringing them back into your workflow automatically. Whether it’s a quick reminder, a personalized nudge, or a direct scheduling link, patients are guided back to care without adding work to your team’s plate.

  • Built around your follow-up flow
  • Voice & text. Fully automated. Always on.
  • Ready in weeks, not months

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    Simple Pricing

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    What makes our AI Virtual Health Assistant different?

    Targeted Outreach

    Our AI is triggered by updates in your EHR to automatically reach out to patients who’ve paused treatment, missed appointments, or haven’t booked follow-ups - ensuring personalized outreach that’s always current and relevant.

    Personalized Conversations

    Instead of sending generic reminders, the agent tailors its messaging to each patient’s situation, increasing engagement and the likelihood of rebooking.

    Measurable Results

    Every conversation is tracked with clear metrics on responses, bookings, and recovery rates — allowing your team to focus on patient care instead of chasing no-shows.

    Why should you choose our AI Virtual Health Assistants?

    01

    Integrates seamlessly into your existing workflows — no extra platforms required.

    01

    Proven to increase rebooking rates and reduce front-desk workload.

    01

    Operates 24/7 through SMS and voice, ensuring no patient slips through the cracks.

    01

    Purpose-built for healthcare, not a generic marketing tool.

    Trusted by Healthcare Professionals

    "We've had a great experience with Puppeteer. They're a very collaborative team, good people, and smart. They understand our goals and what we’re trying to achieve with this platform."
    Dave
    Dave
    CEO
    "Our goal was to replace a lot of our texting and automated email sequences with more dynamic, AI-generated texting prompts, and Puppeteer seemed to be the perfect fit."
    Lane
    Lane
    Co-Founder
    Working with Puppeteer was a fantastic experience and exactly what we needed. Their team really knows their stuff, bringing deep expertise and insight that helped us shape our prototype and nail product-market fit. They were great communicators, super easy to work with, and always willing to go the extra mile to make sure things were done right. Their platform was intuitive and made the whole process much smoother.
    Puneet
    Puneet
    CEO
    Case Studies

    ROI of automating Patient Scheduling with AI Virtual Assistants: A HIPAA-Compliant Solution

    Struggling with costly, inefficient patient scheduling? Check how can you streamlines workflows with Puppeteer's solution.

    Read More

    Frequently Asked Questions

    Can I monitor the agent’s interactions with patients?

    Yes, Puppeteer provides a detailed interface where you can review all agent-patient interactions. This ensures transparency and allows you to track communication quality and effectiveness.

    Can Puppeteer’s solution integrate with my clinic’s workflow?

    Yes. Puppeteer adapts to your clinic’s specialties and workflows, whether you operate a telehealth platform, in-person clinic, or hybrid model.

    How does Puppeteer handle urgent cases?

    If the platform detects critical issues—such as abnormal readings from medical devices or concerning patient-reported symptoms—it automatically triggers workflows. This includes notifying care teams, initiating telehealth sessions, or scheduling urgent follow-ups to address the problem promptly.

    Is there a dashboard to track metrics?

    Absolutely! Puppeteer includes a dashboard with real-time metrics, allowing you to track patient engagement, monitor flagged cases, view data from connected medical devices, and generate custom reports for operational insights.

    Still have questions?

    Contact
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