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The Waiting Room
Weekly curated content on technology and AI in healthcare.
Success Story
Insights on AI-Guided Meditations
This AI guide enables paired meditation at scale, helping users relax and feel emotionally supported.
Federico Ruiz
24 Oct 2025
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5 min read
Remote Triaging: The Science, the Benefits, and the Future of Smarter Patient Care
Remote triaging enables timely, accurate, and scalable patient assessments, improving outcomes and optimizing healthcare resources.
23 Oct 2025
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5 min read
AI Implementation
AI Agent's Performance📊
This case study highlights how the AI Agent, Pep, has performed in answering FAQs and providing guidance on the use of medical cannabis.
Luca Spektor
23 Oct 2025
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5 min read
Healthcare
Transforming Eye Care with AI Agents: A New Era in Ophthalmology Practice Management
What if AI Agents could handle patient communication in ophthalmology, freeing up staff while ensuring patients get the support they need?
23 Oct 2025
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5 min read
AI Implementation
Why is Voice automation a game-changer for Post-Cataract Surgery Care?
Puppeteer's AI voice agents streamline cataract post-op care for ophthalmology practices with a personalized, human touch.
23 Oct 2025
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5 min read
Healthcare
Making Surgery Less Scary
AI agents improve cataract surgery prep and recovery with natural conversations, reducing cancellations.
Federico Ruiz
23 Oct 2025
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5 min read
Healthcare
AI-Powered Follow-Ups for Post-LASIK Surgery
Puppeteer’s AI Agents automate LASIK follow-ups to enhance efficiency and patient outcomes.
Luca Spektor
23 Oct 2025
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5 min read
AI Implementation
How did we build Puppeteer?
Puppeteer was built to solve a real problem: communication gaps that lead to real patient harm.
Federico Ruiz
23 Oct 2025
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5 min read
AI Implementation
The Art of Asking the Right Question in Patient Intakes
Puppeteer turns static intake forms into smart, conversational experiences that capture better data.
Luca Spektor
23 Oct 2025
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5 min read
Success Story
Insights on AI-Guided Meditations
This AI guide enables paired meditation at scale, helping users relax and feel emotionally supported.
Federico Ruiz
24 Oct 2025
|
5 min read
Healthcare
Why Simulations Matter in Medical Education — and How AI Is Scaling Them
How AI is making medical training more hands-on, scalable, and human through realistic simulations.
Luca Spektor
23 Oct 2025
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5 min read
Success Story
From Script to Simulation: How Mavida Trains Mental Health Providers with AI Roleplay
Puppeteer built an AI simulator to train Mavida’s clinicians in realistic, high-stakes perinatal mental health scenarios.
Luca Spektor
24 Oct 2025
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5 min read
LLM management
How We Use Retrieval-Augmented Generation (RAG) to Build Smarter Healthcare AI
Puppeteer uses Retrieval-Augmented Generation (RAG) to deliver accurate, personalized AI responses.
Federico Ruiz
23 Oct 2025
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5 min read
AI Implementation
Introducing Our Native AI Agent Integration in Healthie
Native Healthie plugin: AI call automation with instant, structured chart updates.
Luca Spektor
23 Oct 2025
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5 min read
LLM management
Human-in-the-Loop: AI That Knows When to Ask for Help
Human-in-the-Loop means your AI assistant knows when to escalate sensitive cases to your team, ensuring safe, personalized care.
Luca Spektor
23 Oct 2025
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5 min read
Healthcare
Driving Patient Engagement in Diabetes Care
An AI assistant that texts and calls pre-diabetic and type 2 diabetes patients, sending the right nudges to book a visit.
Ian Spektor
23 Oct 2025
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5 min read
AI Implementation
Why Most AI Projects Fail? - 4 Things To Avoid Based On Our Insights
Transform your patient journey with AI—start with lean pilots, set clear KPIs, and scale to production-ready agents.
Luca Spektor
23 Oct 2025
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5 min read
Success Story
Patient Reactivation -> +1.5K Patients Rescheduled.
Puppeteer AI reactivated +1.5K patients to re-engage in their Sleep Apnea treatment. This AI agent helped +20 Sleep Apnea Clinics.
Luca Spektor
22 Oct 2025
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5 min read
Success Story
Educational Weight Program
Puppeteer helped a weight management program achieve 85% completion rates with personalized, adaptive AI support.
Luca Spektor
23 Oct 2025
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5 min read
Success Story
How Longevity Health Scaled Personalized Coaching with AI
Jesse is a personalized AI health coach that helps Longevity Health scale human-centered wellness guidance through conversational coaching.
Federico Ruiz
17 Oct 2025
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5 min read
Security
ROI of automating Patient Scheduling with AI Virtual Assistants: A HIPAA-Compliant Solution
Struggling with costly, inefficient patient scheduling? Check how can you streamlines workflows with Puppeteer's solution.
Luca Spektor
17 Oct 2025
|
5 min read
Security
AI Virtual Healthcare Assistants: Case Studies, Video & Examples
Transform healthcare with Puppeteer’s virtual health assistants: automate tasks, boost engagement, and improve outcomes.
Luca Spektor
30 Sep 2025
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5 min read
Security
How to define the requirements for an AI agent?
In this article we dive into how you can define clear requirements to build goal-oriented AI Agents that reduce administrative burden.
Federico Ruiz
30 Sep 2025
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5 min read
Success Story
Simplifying Eligibility and Follow-Up in GLP-1 Treatments
AI simplifies GLP-1 eligibility and follow-up, enabling quick approvals and continuous patient support for better treatment outcomes.
Luca Spektor
24 Oct 2025
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5 min read
AI Implementation
How to safely use AI in patient-facing situations
Puppeteer combines AI with fix responses and human's step in, ensuring patient safety with features for sensitive situations.
Luca Spektor
23 Oct 2025
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5 min read
AI Implementation
What is Puppeteer and How Do We Create AI Assistants?
Puppeteer creates AI Assistants for healthcare, enhancing patient interactions with advanced prompting and tailored behaviors.
Luca Spektor
30 Sep 2025
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5 min read
LLM management
Transforming Healthcare: The Role of Large Language Models (LLMs) in Modern Medical Solutions
Learn how Large Language Models enhance healthcare with Puppeteer's HIPAA-compliant platform.
Federico Ruiz
30 Sep 2025
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5 min read
Healthcare
How Digital Health Platforms Are Transforming Care for Chronic Conditions and Beyond
Discover how digital health platforms deliver tailored care for diverse health needs and enhance support through AI integration.
Federico Ruiz
30 Sep 2025
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5 min read
LLM management
How can SQL queries be enhanced by the potential of LLMs?
Managing Your Health Data Through Natural Language with AI generated SQL queries
Ian Spektor
30 Sep 2025
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5 min read